Contact Us

We're glad you got in touch. Whether you have a question about the content on this site, want to report inaccurate or outdated information about Avantgarde casino, have feedback to share, or want to discuss a partnership, we read every message.

Email

The fastest way to reach us is by email at support@avantgarde-casino-aus.org. We aim to respond to all enquiries within two business days. Australian time zones apply.

What we can help with

• Content corrections — if you've spotted outdated or incorrect information about bonuses, payment methods, game lists or any other casino-related detail on this site, please let us know.
• General enquiries — questions about our site, our editorial approach, or how we evaluate online casinos for Australian players.
• Privacy requests — to exercise any of the rights described in our Privacy Policy (access, correction, deletion of your personal information).
• Partnership and media enquiries — affiliate partnerships, content syndication, press requests.

What we cannot help with

We are an independent informational site, not the Avantgarde casino operator. We cannot:

• Access your casino account, balance or transaction history
• Resolve withdrawal issues, KYC verification problems or bonus disputes
• Issue, claim or activate bonus codes on your behalf
• Reset your casino password or recover account access
• Process refunds, deposits or withdrawals

For any account-related issue, please contact the casino's own support team directly through the live chat or support email available inside the platform.

Send us a message

Response times

We respond to most enquiries within 1–2 business days. Privacy-related requests (access, correction, deletion) are processed within the 30-day timeframe specified in the Australian Privacy Act 1988. Urgent gambling-harm matters should always be directed to Gambling Help Online on 1800 858 858 — that service is available 24/7 and is far better equipped to help in real time than we are.